If you visit a page on the Chicago Connectory Website that contains Plugins, your browser will establish a direct connection to the Social Network server and load the Button from there, At the same time the Social Network will know that the respective page on the Chicago Connectory Website has been visited. If you click on a Button, you establish a direct connection to the respective Social Network. By clicking the applicable Button you accept and consent to the transmission of your data to the Social Network. If you are logged into the Social Network, it can also associate your visit to the Chicago Connectory Website to your Social Network account.
If you do not wish your data to be transmitted to the applicable Social Network via the Chicago Connectory Website, ensure that you are not logged into the Social Network before visiting the Chicago Connectory Website, and do not click on any Plugins while on the Chicago Connectory Website.
Our websites may also use the YouTube video platform that enables playback of audio and video files. By visiting such websites, YouTube receives information that you have accessed the corresponding page on the Chicago Connectory Website. Such data is transmitted to YouTube whether you are logged into a YouTube user account or not.
For information about the scope and purpose of data collection by these social media companies, and your rights and the settings you can configure to protect your privacy, please refer to their Privacy Policies.
The Chicago Connectory does not knowingly collect or use any Personal Information from online visitors under the age of 16. The Chicago Connectory does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on the Chicago Connectory Website from time to time.
California’s “Shine The Light” law permits those Chicago Connectory customers who are residents of California to annually request a list of their Personal Information (if any) that the Chicago Connectory disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, the Chicago Connectory currently does not share any Personal Information with third parties for direct marketing purposes.
The Chicago Connectory Website may contain links to other Chicago Connectory sites (“Affiliated Sites”). The Chicago Connectory Website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Notice, and is governed by the Notices and any other terms referred to or located on such Affiliated Sites.
The Chicago Connectory takes commercially reasonable efforts to ensure that your data collected by the Chicago Connectory through this Chicago Connectory Website is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Chicago Connectory security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.
When you register with the Chicago Connectory, you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in.
Cookies are small text files stored on your computer or device when you visit the Chicago Connectory Website. If you wish, you can delete the cookies at any time from your web browser. However, this can result in some functions no longer being available. For information on deleting the cookies, please consult your browser‘s help function.
XVIII. Rights of California “consumers” relating to Personal Information collected by the Chicago Connectory.
Individuals which fall within the definition of a “consumer” under the California Consumer Privacy Protection Act have the following rights relating to their Personal Information collected by the Chicago Connectory.
1) Right to access specific information and data portability rights. You have the right to request that the Chicago Connectory discloses certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request (see below, How to Exercise Your Rights), we will disclose to you:
a. The categories of Personal Information we collected about you.
b. The categories of sources for the Personal Information we collected about you.
c. Our business or commercial purpose for collecting or selling that Personal Information.
d. The categories of third parties with whom we share that Personal Information.
e. The specific pieces of Personal Information we collected about you.
f. If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
i. For “sales”, the Personal Information categories that each category of recipient purchased; and
ii. for disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
2) Deletion Request Rights. You have the right to request that the Chicago Connectory delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
a. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
i. Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
ii. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
iii. Debug products to identify and repair errors that impair existing intended functionality.
iv. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
v. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
vi. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
vii. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
viii. Comply with a legal obligation.
ix. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
XIX. Your Rights – Canadians
Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:
a. The right to withdraw your consent to the collection, use or disclosure of your Personal Information.
b. The right to be informed of the existence, use, and disclosure of your Personal Information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).
c. The right to challenge the accuracy and completeness of your Personal Information, and have it amended, updated or rectified as appropriate.
d. The right to acquire information about the Chicago Connectory’s policies and practices with respect to Personal Information, including: a description of the type of personal information held by the Chicago Connectory and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what Personal Information is shared with or accessible to our affiliates.
e. The right to challenge the Chicago Connectory’s compliance with the applicable Canadian Privacy Laws.
XX. How to exercise your rights
To exercise your rights, please submit a verifiable consumer request or access request, as applicable, to us by either:
Calling us at +1 (888) 432-6724
Only you (or in case of a California resident, an authorized agent authorized by you to act on your behalf – see Section XXIII, Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:
• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.
We will only use Personal Information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.
XXI. Response timing and Format
We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days), where permitted by applicable law, we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, where applicable, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
XXII. Authorized Agent.
As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent we require that you:
1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.
The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
XXIV. Filing a Complaint
Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with the Chicago Connectory’s response to an objection or challenge filed under Article XX above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:
You may file a complaint with the Office of the Privacy Commissioner of Canada
. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.
Under PII Laws: You may file a complaint with the relevant state’s Attorney General’s office.
Under the CCPA:
You may file a complaint with the California Attorney General’s Office
. For additional information regarding consumer complaints against a business/company under the CCPA and to initiate the complaint process, please click on the link
XXV. Changes to Notice
The effective date of this Notice is June 1st, 2020.
Last modified: May 14th, 2020.
If incorrect information has been stored despite Chicago Connectory efforts to maintain correct and up-to-date data, the Chicago Connectory will correct this upon your written request, sent to:
222 W Merchandise Mart Plaza
Suite 570, Chicago IL 60654
You may also contact as follows:
Phone: +1 877 414-7535
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