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Design Sprints with Moonshot: User Journey Maps

Join us for a monthly 90-minute workshop series for Design Sprint enthusiasts and practitioners to learn effective techniques to apply right away.

Thursday, March 26, 2020
3:00 PM - 4:30 PM (Central Standard Time)
Chicago Connectory
Connectory 222 W Merchandise Mart Plaza 570, Chicago, IL 60654 Get Directions
IoT Event

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Learn how to create a future your customers will love in a matter of days rather than months or years. Using the FUEL methodology as a framework, participants will combine design thinking and lean innovation to create lovable products and experiences for their customers. 

This session focuses on the User Journey Map. The journey map is an important instrument in the Design Sprint as it allows the participants to holistically see the user journey in an organized manner. We will do a deeper dive into the creation of the user journey map and share best practices in creating an effective user journey map.

Learn more about design sprints

About the Speaker:

Mike Kim is the Digitalization Practice lead at Moonshot by Pactera EDGE, a digital product studio based in Chicago. Mike helps companies adapt and institutionalize modern ways of working to deliver meaningful and lovable experiences to their customers. He has earned SPG/Marriott Platinum status by solely running and coaching design sprints around the world for his Fortune 100 clients and recently spoke at the Google Sprint Conference on running design sprints for the circular economy. He absolutely loves the 1Password app.

Design Sprints with Moonshot: User Journey Maps

Speaker: Mike Kim

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