On September 26, the Chicago Connectory hosted Moonshot by Pactera for part four
of their Design Sprints workshop. This session
focused on how to best make a decision and how to remove the
"uncomfortableness" that comes with making a decision. In Design
Sprints, you're looking to validate decisions in a quick, resource-free manner.
Mike Kim began the workshop with an
ice-breaker. He split the participants into two groups and asked each group to
find five things they have in common. Mike then presented the groups with the
decision they'd need to find an answer for by the end of the workshop.
All participants would be going on a vacation in June 2020. Mike
explained that this vacation has already been approved by work and family, it
would be a week-long, and all expenses would be covered. The decision that 30+
participants would need to make is: where?
Each participant was instructed to think of ten locations they'd
want to travel to and write them on a Post-it note. The destinations ranged
from Universal Studios in Orlando, Florida to the Moon. After everyone thought
of their ten destinations, each team stuck their Post-it notes on the
whiteboard. Participants were instructed to consider all their options (over a
hundred on each team) and pick the one location
they'd want to visit the most.
After each participant picked one location, they were then asked
to pitch their choice to the rest of the participants in order to sway their
opinion. After these presentations, participants were again instructed to pick
one destination out of the now narrowed-down options. Some stuck to their
original choices, while others changed their minds after hearing the different
pitches. Mike then threw a curveball at the participants - there would be one
decider that would choose where everyone was going.
This decider was not only deciding for everyone in the room, but
they were also representing stakeholders that couldn't be present. The decider
was given added information from this outside group. With the added information,
the decider chose the Maldives.
Mike then broke down the decision process the groups went
through. It started with a very individualistic view - "Where do I want to
go?" After everyone posted their Post-it notes, it became more of a group
decision. Participants were able to see what they had in common and what they
didn't. The group better aligned after hearing everyone's reasoning behind
their choice. Throughout the decision process, it became less-and-less about
the individual and more about the group's needs and wants. However, all options
began with a fair chance which is equally as important.
"Commit confidently" was the takeaway Mike wanted
participants to take from the workshop. Don't hesitate and move forward with
Thank you to Mike Kim and the Moonshot team. We look forward to
hosting the next part of their Design Sprints workshop. Register here!